Need help?
Frequently Asked Questions
SHIPPING
Orders are shipped within 24–48 business hours and delivered within 3–7 business days across India. Delivery times exclude weekends and holidays.
Currently, we do not ship internationally. However, if you’re interested, shipping can be arranged at your own cost, including duties, insurance, and courier fees.
No, we currently offer free shipping across India. Bulk or custom orders may attract additional handling charges.
Orders are delivered Monday to Saturday between 9 AM – 8 PM. While we can’t guarantee exact timings, you may suggest an alternate person to sign for the package.
ORDERS
Please report any damage or shortages on the day of delivery by contacting our customer service.
Yes, but in such cases, return shipping costs (both to and fro) will be deducted from your refund or reward points.
Orders are typically dispatched from our Mumbai warehouse within 24–48 business hours.
RETURNS & REFUNDS
Yes, as long as the item is unused, in original condition and packaging. Return shipping may be deducted from your refund for pre-paid orders.
Simply contact us via email at care@aranyamperfumes.com and we’ll guide you through the process.
No. Returns are only accepted if the product is unused and contains at least 95% of the original liquid in the bottle.